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Testimonials

Dear Stacks

I Just wanted to pass on my thanks to Sara Ranson and Adam Kelville for the great job they did in finding a property in london for me.

This is an ideal service for overseas buyers. They coordinated two different scourcing trips for me, so when i arrived from Australia all i had to do was vist the short listed properties.

Mr McCarthy
30 September 2011

Using a buying agent made sense for several reasons.

1 We were relocating from Tokyo and were without local market knowledge, the buying agent acting for us would ensure we got the best deal that would hold value and more importantly the right property for us.

2 We were first time buyers, the buying  agent was there to guide us through all the legal and administrative minefields to make the process quite straightforward.

3 Who makes the most sizeable transaction of their life without taking professional advice?

Stacks did a good job in relation to all of the above. They took a little while to fully get our brief but they quickly used both positive and negative reactions to build an idea of what we were after. Best of all my contact with estate agents was kept to an absolute minimum. It also allowed us to view properties without the accompanying sales pitch from someone paid by and acting for the vendor. When you have a buying agent they know the usual BS  is futile.

Lastly they got our property for us despite the fact someone else had already paid a deposit for it. Without stacks we would not have even got in to see the property let alone buy it. To top this off they still were able to negotiate a discount that more than paid their fee. This last point shouldn’t be lost, buying a home is an emotional decision and having aggressive negotiators that will work on your behalf without emotion driving the price is worth paying for alone.

Client, January 2011

When we engaged Stacks to work on our search, we weren’t quite sure what to expect, never having used a buyers search agent before.  However, the wisdom of retaining Stacks was apparent from day-1, as Adam and Sara worked tirelessly on our behalf, searching out properties over a far wider area than we would ever have been able to do ourselves.  When we were ready to make an offer, Stacks gave us great support on pricing and tactics.  Despite Stacks’ good advice we found ourselves in a number of competitive processes and unfortunately our first couple of offers were unsuccessful.  This was when Stacks’ professionalism really shone through – re-focusing on our search and ultimately helping us to secure our ideal home.

Client, December 2010

“After a couple of months’ frustration looking for a place to live the ‘conventional’ way I decided to try something new. On calling Stacks I met Sara and Adam Keville to start a process that in most efficient, and surprisingly enjoyable, way found my new home. Sara used a neat two-stage process to capture my ideas, hopes and fears regarding the property and its location – and this envelope continued to evolve as we made viewings. After consulting with agents across the market, Sara  and Adam presented to me only those they had personally inspected and which they were confident would ‘hit the spot’. Given a choice from a small pool of properties, continually extended with time and research, most suited to my requirements, expectations were surpassed in a matter of weeks. A superb approach.”

Client September 2010

“Owing to our extremely busy time schedules and work commitments, we decided to use a buying agent to help us find our home in London. We initially had an area in mind, but Adam and Sara suggested a different area which we were not familiar with and which turned out to be ideal for us. After a few visits, Adam and Sara were able to secure a property which was not on the market and had exactly the living space we were looking for. Thanks to their advice and support we found a wonderful home which we would never have pursued without their advice and in-depth knowledge of the market. What’s more, we found the process to be simple and painless and we would confidently recommend their services to our friends and colleagues. Thanks guys!!”

Client, March 2010

“To whom it may concern,

Recently we bought an apartment  as an investment and for our daughter as an alternative to renting  while studying in London. We engaged  Stacks London to search for a property.

On our own, we really wouldn’t have known where to start looking.

From our first contact to the conclusion we were  pleasantly and very generously  informed, shown and constantly updated on all types of suitable properties for sale.

Their thorough field knowledge very quickly provided us a broad understanding of the market. Also their excellent communication and negotiation skills worked very much in our favour.

Stacks London,  Sara Ransom and Adam Keville deserve our highest praise and are recommended to all astute property investors who prefer to deal with people whom they can trust and – not least, who will save them a lot of time, hassles and money!”

Client May, 2010

Stacks provided us an excellent find service for a  house and two flats in London for our four children.  Adam and Sara combined a well-judged mixture of good advice and enthusiasm, which made the whole process both efficient and enjoyable.  Above all they didn’t just clear off when a purchase was agreed, but continued to help in relations with sellers and their agents, and with ideas about letting and development.  All in all we got really suitable properties for our children’s needs by a friendly and sensibly priced service.  We would recommend Stacks to anyone in our position.”

Client, November 2009

Thank you so much for all the hard work and effort you put in for us in the quest to find our perfect property. It was an amazingly pleasant experience, and something we will definately do again with you. It was so good to work with someone who could understand what we were after, and then deliver. We still like the idea of Shad Thames, maybe next time??

Client, November 2009

A huge thanks from all of us.  We

have so appreciated your assistance on everything!!

Client, October 2009

Whilst we were initially hesitant to use a buying agent, we found that the assistance received from Sara and Adam from Stacks essential in securing a property in central London. As foreigners, we were unaware of the complexities of last minute negotiations to secure a property where there was strong interest. Without the Stacks team, we would have lost the property during the final stages of the negotiations. We would highly recommend their services, as they offer expert advice and support throughout the process, which ensured a successful sale at the end of the day.

Client, September 2009

I recently used Stacks to buy an apartment in London, whilst living in the US.   I had thought the process would be a challenge but Stacks experience and dedicated staff made the whole process painless.   They built faith through their detailed searches and delivered results in a short period of time.  I always had belief in their views and opinions on various properties and they worked the negotiations hard on my behalf when we moved on one property.   I have been very happy with all my dealings with tStacks and would certainly use them again for another property and recommend them to my friends and colleagues.

Locating a suitable home in London is a daunting prospect, especially in the current financial climate. After careful consideration of our requirements, Adam short listed potential areas and pinpointed properties that met our specific needs, especially in terms of location and vicinity to public transportation.

His knowledge and insight into the local market and his well established relationships with estate agents was invaluable in securing our perfect home.

Adam turned a potentially stressful experience into a focused and efficient search conducted with the highest degree of professionalism and courtesy.

I wouldn’t hesitate to recommend this service.

Client, August, 2009

For me it was less about the time saving aspects of having you watch the market and pre visit houses on my behalf ( which i am sure is something which many other clients put a premium on ). as i mentionned in my email, the real value for me came from the advice that you provided on the area, on specific streets, on specific features of houses  which add or reduce value, on the potential cost of post work building projects , on strategy going into the bidding process and obviously the specific coup you finally managed to  pull off for us.  in london where houses can be +/- 10-20% for the asking price, it seems like the fee pays for itself. presumably no mention of speciifc fee should be made. also just having some seasoned advice takes some stress out of the process, because i feel like i am going into each situation better informed, which makes a huge difference given the murky nature of the property market.

Client, 2007


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